Hello to our wonderful patient community,

This is Dr. Jenny Dharamsi, reaching out on behalf of all of our providers at Legacy Dermatology and Restoration Center. We hope all of you are well, and we are praying fervently for everyone during this time of uncertainty. We ourselves are doing our best to remain positive, hopeful, and clear-headed, “for God has not given us the spirit of fear, but of power, and of love, and of sound mind” (2 Tim 1:7). We are blessed to have such an incredible community of people as our patients, and we have no doubt that we will get through this together.

Below is an update on how our practice is adapting to the daily-changing developments with the spread of COVID-19.

As of tonight, Sunday, March 15, 2020, we plan to remain OPEN FOR BUSINESS during the coming week. Below is our action plan:
  • For the safety of our community, if you are ill, we would ask that you reschedule your appointment. This would include anyone with a fever, cough, trouble breathing, or other symptoms of a possible infection, or if you have traveled to any area with a high incidence of coronavirus. Please use your best judgment, and we promise our staff members are doing the same. Note that we are happy to waive our late cancellation fees for those affected by the disruptions related to COVID-19.
  • If you are unable to attend your visit, please notify us at your earliest convenience at 972-469-2626 or [email protected]
  • For patients with time-sensitive or pressing needs who cannot make it in, we will be able to accommodate a limited number of virtual office visits via telemedicine, to be decided on a case-by-case basis. If this is of interest to you, please contact us a [email protected] However, in general, skin concerns are usually best diagnosed when evaluated in person, so ideally, we’d prefer for you to keep your appointments if you are well and able.

  • If you plan to keep your appointment, we look forward to seeing you! Here is how to prepare and what to expect.
  • If possible, we would kindly ask that you limit the number of people joining you for your visit.
  • When you arrive at our check-in desk, we will provide you with information about the possibility of waiting in your vehicle instead of our lobby to reduce unnecessary contact with others. We will simply request your phone number and can call you when our staff is ready to take you back.
  • Please know that all patients AND staff will be asked to practice meticulous hand hygiene throughout the encounter. Also, we trust no one will take offense at our decision to avoid hand shakes and temporarily suspend offering shared beverages.

    If you need to replenish a skincare product that you purchased from our office, please call or email us if you’d like your products shipped to you, or if you'd prefer to prepay and have us meet you at your car for pick up.

    Please know that we are working overtime to MAKE SURE that our office is clean and safe for our staff and our patients.

    The health and safety of our staff and patients is of the utmost importance to us as a practice. We have always strictly adhered to the guidelines set forth by OSHA and the Public Health Authority, and at this time, we are going far beyond this by adopting additional measures from the CDC and WHO to bolster our cleaning and hygiene protocols. This includes deep cleaning and disinfection of all rooms, work stations, door knobs, bathrooms, and common areas, to be repeated each morning, mid day, and end of work day, as well as between patient visits. Furthermore, please note that our exam rooms are equipped with a state-of-the-art return air ventilation system with hospital-grade antimicrobial air filters throughout both of our buildings. We as a Legacy Derm staff are collectively committed and have strict protocols in place to ensure that we are doing everything within our power to responsibly control infection risk.

    To learn more about the coronavirus, visit www.cdc.gov/coronavirus and if you have any questions or concerns for us here at Legacy Dermatology and Restoration Center, please send us an email to [email protected] Until we see each of you again, we wish everyone safety, health, and freedom from fear, and we pray that this unprecedented forced “pause” will remind each of us of what is most important.

    With love and gratitude,

    Jenny Dharamsi, MD